Solved: Want to move to a different network

Kelliemc · ‎25-07-2024

Hi I want to stop paying my mo thly

bill as I am moving to a new network. I am giving you 30

days notice to do this from

today 25th July 2024.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

my son uses this phone Tom

Roche

please cancel this for me as of now!

Thank you

Kellie Kirby

MI5 · ‎25-07-2024

@Kelliemc

No need to give notice, just get your PAC and leave.

Guide: How to get your PAC [June 2021 Update]

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-07-2024

@Kelliemc

No need to give notice, just get your PAC and leave.

Guide: How to get your PAC [June 2021 Update]

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎25-07-2024

This is a customer to customer Community we can't cancel here

Use this guide

Guide: Cancelling Your Contract

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2

Want to move to a different network

Upgraded to existing O2 number to sim only

End of contact

Account issues

Keep old Phone number

Need PUK code