Voicemail - maximum message length

[JKT]

Hello,

I had my voicemail set up to have a maximum of 4 minutes for anyone leaving a voice message. There was also a helpful warning for anyone leaving a message that there was 10 seconds left at about 3 minutes 50 seconds. 

Now the maximum length has been changed to just under 2 minutes, and there is no 10 second warning for anyone leaving a message that their time is almost up. There is also seemingly no way to change either of these things.

Can anyone help with this please?

Thanks,

John 

[MI5]

@JKT 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

All we know here Guide: All you need to know about O2 Voicemail 901