Solved: Visual Voicemail stopped working

bd4 · ‎09-01-2023

I changed my sim only contract on Saturday, and since then Visual Voicemail has stopped working on my iPhone XS - does anyone know how to get it to work again?

MI5 · ‎09-01-2023

@bd4

You probably need to ask O2 to enable iData on your account first.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-01-2023

@bd4

You probably need to ask O2 to enable iData on your account first.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Visual Voicemail stopped working

Photos

Leaving O2

Contract

Sony Xperia 1 VII

bill

Use of phone in Australia and contract