Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Regarding my o2 bill

Regarding my o2 bill

Resolved! Where my order

When is my order coming I have a special needs kid waiting on this fone for Xmas plz say its going b here r send me a different 1

Resolved! I pad account

I have received a default notice account number [Removed] agreement number [Removed] mobile number [Removed] i can’t no longer see this account on my 02 account online. I’m not sure what payment I’ve missed asked but is it possible to pay the missed ...

Resolved! Switch-Up Question

Hello, Regarding the O2 switch-up, if I were to use it. Does it automatically pay off the remaining device plan? If so could I then switch to a cheaper device, and clear off the outstanding credit meaning I can terminate the contract for a cheaper am...

Resolved! How to find network security key

Hi, how do you find your network security key on an I-phone 12. Thanks.

Resolved! Message to my phone

Why am I getting a message telling Me I’m over my contract when My02 clearly shows that I have not???

Resolved! Replacement sim

How do i order a replacement sim mine is not working

Number Port Delay

I renewed my package with Virgin and was told I would have to move to o2 for my Oomph sim only mobile.o2 sim arrived with new number , requested transfer of my existing number from Virgin mobile with PAC code and advised it would be completed on 11th...

Resolved! FRAUD - OFFERED 40% Discount on Tariff

Offered a new reduction in tariff - told confirmation of details and then had flurry of emails confirming order of new phone and 36 month contract. No explanation of the contract or additional credit agreements etc How to resolve as there are no dire...

Resolved! Contract ends

Hi. My contract ends on the 3rd January 2023 and I no longer wish to stay with o2.When I spoke to someone in an online chat, they say my monthly plan will remain at £36.06.How do I tell them I no longer want this plan or any other plan with o2 as I'm...

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