Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 228090 Views
  • 2 replies
  • 2 kudos

Resolved! Data

Can I get more data with my tariff 

Cara2010 by Level 1: Joiner
  • 297 Views
  • 1 replies
  • 0 kudos

Resolved! Don’t have access the phone number

I don’t have access to my old number, I have 2 phone contracts out and I’m trying to log into my account to make payment when it’s due but it’s trying to send a verification code to my old number and I’m not currently using and can’t find that sim ca...

Meg12 by Level 1: Joiner
  • 1975 Views
  • 1 replies
  • 0 kudos

Resolved! Pac

Hi I have a problem with my pac code

Valdi by Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade

Hello, I’ve just upgraded my phone which arrived today. However it came with a new SIM card and I was just wondering if I need to use the new one or old one? If I need to use the new one will my number be the same? Kind regards Hannah

Hannah282 by Level 1: Joiner
  • 303 Views
  • 1 replies
  • 0 kudos

Resolved! My overdue bill

Hello all, I have just paid my overdue bills via bank transfer, is it worth to print a couple of direct debit forms and post them, so I can pay that way in the future?

Resolved! Need to get a replacement sim

I have lost my sim and need to get a replacement sim for itsend it at my registered address thanks

MBAB by Level 1: Joiner
  • 304 Views
  • 1 replies
  • 0 kudos

Resolved! Querying bill

I have recently up graded my phone. Says next bill due is £84!! Why???Cannot log on to my02 - round and round for email/password, account not registered but can get an excessive bill!!!!!

Skanky by Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot call landlines from iPhone 7

I have an iPhone 7. When I try to call a landline (I've tried a handful of numbers), I can hear nothing (either ringing or after someone answers and speaks). mobiles seem ok. Using Airpod Pro's makes no difference.I've just upgraded to IOs 15.5 to se...