View total monthly call time

[Anonymous]

Hi there,

I'm on a pay monthly tarif. My contract has expired and I'm looking at my options. I'd like to know how many minutes I've been using but this doesn't seems to be shown on my bills. The duration of individual calls is shown but not the total for that month. Is there any way I can see this without spending ages adding up the total call by call?

[viridis]

If you are on an unlimited tariff, unfortunately they don't give a monthly total, just an itemised usage, sorry.

[Anonymous]

Drat, that's what I thought might be the case. I've been on unlimited calltime but would like to know how much time I've been using so I can find the most suitable non contract tariff. Looks like I'll have to add it all up by hand.

Thanks anyway.

[Cleoriff · Accepted solution]

There is a way (or was) of viewing an itemised bill...

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

or

Go to My O2
Scroll down to see 6 previous bills and click on one of those.
Scroll down to the bottom of that bill and click on View and print older bills
That will bring up the old style web page
Click on 'recent charges' in the left hand blue menu.
Click on 'what I've used'
Click on voice calls and you should see numbers called since your last bill.

[Anonymous]

Thanks for the detail reply @Cleoriff

@cadwellparker let us know if those steps helped you 

[Anonymous]

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@Cleoriff wrote:

There is a way (or was) of viewing an itemised bill...

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

or

Go to My O2
Scroll down to see 6 previous bills and click on one of those.
Scroll down to the bottom of that bill and click on View and print older bills
That will bring up the old style web page
Click on 'recent charges' in the left hand blue menu.
Click on 'what I've used'
Click on voice calls and you should see numbers called since your last bill.

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Will that show the total duration of all the calls I've made on theat bill? The bill I've been looking at this morning only shows the duration of each individual call, not the total of all calls. It's the total for all calls I'm interested in seeing.

[Cleoriff]

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@Anonymous wrote:

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@Cleoriff wrote:

There is a way (or was) of viewing an itemised bill...

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mobile%29,CASE=22383

or

Go to My O2
Scroll down to see 6 previous bills and click on one of those.
Scroll down to the bottom of that bill and click on View and print older bills
That will bring up the old style web page
Click on 'recent charges' in the left hand blue menu.
Click on 'what I've used'
Click on voice calls and you should see numbers called since your last bill.

---

Will that show the total duration of all the calls I've made on theat bill? The bill I've been looking at this morning only shows the duration of each individual call, not the total of all calls. It's the total for all calls I'm interested in seeing.

---

Without going into My O2 to double check I am not absolutely sure. I honestly thought it did...

[viridis]

I could not get in that way, but I can get into the old site layout by clicking "make a payment online"
Once in you can see the previous bills and yes, total time is at the bottom of the page if you choose "detailed usage" then "voice calls"

[Anonymous]

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@Cleoriff wrote:

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@Anonymous wrote:

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@Cleoriff wrote:

Go to My O2
Scroll down to see 6 previous bills and click on one of those.
Scroll down to the bottom of that bill and click on View and print older bills
That will bring up the old style web page
Click on 'recent charges' in the left hand blue menu.
Click on 'what I've used'
Click on voice calls and you should see numbers called since your last bill.

---

... Is what I did earlier. There's no total, just individual times for each call.

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[Anonymous]

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@viridis wrote:
I could not get in that way, but I can get into the old site layout by clicking "make a payment online"
Once in you can see the previous bills and yes, total time is at the bottom of the page if you choose "detailed usage" then "voice calls"

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Thanks, I'll try that.