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View total monthly call time

Anonymous
Not applicable

Hi there,

 

I'm on a pay monthly tarif. My contract has expired and I'm looking at my options. I'd like to know how many minutes I've been using but this doesn't seems to be shown on my bills. The duration of individual calls is shown but not the total for that month. Is there any way I can see this without spending ages adding up the total call by call?

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viridis
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Screenshot_2015-10-29-12-18-07.png

Message 11 of 20
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viridis
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The key is to get into the old site as @Cleoriff said. Once in there you can see the lot.
Message 12 of 20
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Cleoriff
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Important to note that I do all this on my PC....I rarely use my mobile to access any bills. I find it limited.:smileywink:

Veritas Numquam Perit

Girl in a jacket
Message 13 of 20
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Anonymous
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@viridis wrote:
I could not get in that way, but I can get into the old site layout by clicking "make a payment online"
Once in you can see the previous bills and yes, total time is at the bottom of the page if you choose "detailed usage" then "voice calls"

This worked. THanks, that's great 🙂

Message 14 of 20
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viridis
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@Cleoriff was the one that pointed it out.
I had no idea before hand to help fair, just found the alternative way in.
Message 15 of 20
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Anonymous
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Thanks for the update @Anonymous!

 

And thanks guys for the swift assistance. Specially @Cleoriff's

 

This community is the best!

Message 16 of 20
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Cleoriff
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I have learnt something new today though. As I dont use my mobile to view bills @viridis provided the correct solution. Well done. (I shall pinch that trick) LOL

Veritas Numquam Perit

Girl in a jacket
Message 17 of 20
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Anonymous
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Thanks Cleoriff. Most helpful 🙂

Message 18 of 20
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MI5
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Additionally, if you call CS on 202 they will give you an average of your last 3 months of calls, text and data use.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 19 of 20
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Anonymous
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Thanks

Message 20 of 20
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