VAT

[Annoyed87]

I got a new contract with o2 £32 a month my first bill came in at £36.19 because of VAT. I was under the impression this was included in the bill. I read that the first bill is always higher so i was going to leave it for now.

Here's the thing, I received an email about price increase today. It says current contract £36 and with the new increase it will be £42.

My current contract should he £32 not £36 csn someone help me out please 

[MI5 · Accepted solution]

@Annoyed87 

VAT is only applied extra to business accounts.

The VAT element is already included in consumer accounts.

Your first bill is always a little higher though https://www.o2.co.uk/help/account-and-billing/your-bill

[jonsie]

All contracts are subject to an increase on 1st April

This year it's RPI plus 3.9% = 17.3%

https://www.o2.co.uk/prices

[MI5]

@Annoyed87 

VAT on £32 would be £38.40 anyway, not £36.19

[Annoyed87]

I believe I made a mistake lol. They were not saying my bill is £36 that was an example, they used. 

Thank you for your replies. 

[MI5]

No worries. At least you know now 👍