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Buying another phone

LisAbel
Level 1: Joiner
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Hi

I already have my phone on O2. I have just bought my boyfriend a phone from affordable mobiles on O2, in my name. he was previously with Vodafone. Can he keep his number from Vodafone and how do I go about adding his new mobile into my account. Affordable mobiles are asking me to add his number to my account before they will send the phone out.

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MI5
Level 94: Supreme
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@LisAbel 

He will need his PAC from Voda Guide: How to get your PAC [June 2021 Update] which you then need to give to O2 Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151606 Posts
  • 649 Topics
  • 28838 Solutions
Registered:

@LisAbel 

He will need his PAC from Voda Guide: How to get your PAC [June 2021 Update] which you then need to give to O2 Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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