Solved: Using an esim abroad for wifi calling

DuncanKentAgain · ‎18-08-2023

I've purchased a data-only eSim from Maya Mobile for use when I'm in Indonesia next month. Their website says that if I have my phone set for wifi calling then it will use the eSim data allowance for calling and therefore not be subject to O2's horrific roaming charges.

Is this the case with O2? It looks as though they don't allow this.

MI5 · ‎18-08-2023

@DuncanKentAgain

O2 wifi calling doesn't work outside of UK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎18-08-2023

@DuncanKentAgain

O2 wifi calling doesn't work outside of UK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

DuncanKentAgain · ‎18-08-2023

That's a shame. Doesn't surprise me, though.

Thanks for the quick response.

MI5 · ‎18-08-2023

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎18-08-2023

But even in the UK WiFi Calling still uses your allowance. The call simply starts on WiFi rather than the mobile network, the rest of its path is the same

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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