Solved: Useage in Turkey

Alijayne · ‎20-08-2018

Hi.. I have the O2 TRAVEL Bolt On added to my account. I will be traveling to Turkey soon.. If I use my phone to make ONE call in Turkey (at the airport) will I automatically be charged the £4.99 charge.. Or is this a 'capped' maximum amount? IE I will only be charged for that one call?! Many thanks

MI5 · ‎20-08-2018

Once you make a call or send a text or use data you will be charged £4.99 which gives you the allowances for the whole day.
You are charged for each day you use the service.
https://community.o2.co.uk/t5/How-to-Guides/EU-Roaming-Changes-from-15th-June-2017-CONTRACT-ONLY-quo...

https://community.o2.co.uk/t5/How-to-Guides/Roaming-in-Turkey-and-Cyprus-On-PAYG/bc-p/1105917

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-08-2018

Once you make a call or send a text or use data you will be charged £4.99 which gives you the allowances for the whole day.
You are charged for each day you use the service.
https://community.o2.co.uk/t5/How-to-Guides/EU-Roaming-Changes-from-15th-June-2017-CONTRACT-ONLY-quo...

https://community.o2.co.uk/t5/How-to-Guides/Roaming-in-Turkey-and-Cyprus-On-PAYG/bc-p/1105917

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Alijayne · ‎20-08-2018

Thank you for the speedy reply 🙂

MI5 · ‎20-08-2018

Enjoy your holiday

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎20-08-2018

@Alijayne

Two other points to remember,

Turn voicemail off before you travel. If anyone wants to speak to you urgently they will call again

Use WiFi as much as possible. For the days you use WiFi you won't incur the £4.99 charge.

You can keep in touch with friends and family via messenger or Whatsapp. Or even Skype.

Finally have a great holiday and welcome to the forum

Veritas Numquam Perit

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