Upgrading

[EmmaS86]

Hi,

I've finished paying my device plan last month and I can upgrade. I'm thinking of upgrading my phone this month. My contract resets each month on the 14th and I pay the bill on the 28th of each month. If I upgrade now will my dates change or do I have to wait till the contact resets or once the payment has come out for the payment date to stay the same or around that date?

Many thanks

[KingAmo]

@Cleoriff can you please help the person here

[Cleoriff · Accepted solution]

Hi @EmmaS86 

If you upgrade your payment date stays the same. There may be an extra payment on your first bill to cover the pro rata days overlap.

https://www.o2.co.uk/help/account-and-billing/first-bill 

Hope that helps.

[EmmaS86]

Would it be better for me to wait till I pay the bill at the end of the month so I only have the new payment charges or do I need to do it on the contract reset date ie the 14th?

[jonsie]

Just upgrade at any time, there will always be a cuple of days overlap.

payment date remains the same.

[EmmaS86]

Ok thank you very much 😊

[Cleoriff]

@EmmaS86 

You can do whatever suits you. Remember though, the offer you see now may not be available if you wait.