cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrading

EmmaS86
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi,

 

I've finished paying my device plan last month and I can upgrade. I'm thinking of upgrading my phone this month. My contract resets each month on the 14th and I pay the bill on the 28th of each month. If I upgrade now will my dates change or do I have to wait till the contact resets or once the payment has come out for the payment date to stay the same or around that date?

Many thanks

Message 1 of 7
718 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122384 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @EmmaS86 

If you upgrade your payment date stays the same. There may be an extra payment on your first bill to cover the pro rata days overlap.

https://www.o2.co.uk/help/account-and-billing/first-bill 

Hope that helps.

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 3 of 7
663 Views
6 REPLIES 6

KingAmo
Level 15: Gaining a Reputation
  • 287 Posts
  • 6 Topics
  • 30 Solutions
Registered:
@Cleoriff can you please help the person here
Message 2 of 7
671 Views

Cleoriff
Level 94: Supreme
  • 122384 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @EmmaS86 

If you upgrade your payment date stays the same. There may be an extra payment on your first bill to cover the pro rata days overlap.

https://www.o2.co.uk/help/account-and-billing/first-bill 

Hope that helps.

Veritas Numquam Perit

Girl in a jacket
Message 3 of 7
664 Views

EmmaS86
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Would it be better for me to wait till I pay the bill at the end of the month so I only have the new payment charges or do I need to do it on the contract reset date ie the 14th?

Message 4 of 7
651 Views

jonsie
Level 94: Supreme
  • 92929 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Just upgrade at any time, there will always be a cuple of days overlap.

payment date remains the same.

Message 5 of 7
648 Views

EmmaS86
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Ok thank you very much 😊

Message 6 of 7
646 Views

Cleoriff
Level 94: Supreme
  • 122384 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@EmmaS86 

You can do whatever suits you. Remember though, the offer you see now may not be available if you wait.

Veritas Numquam Perit

Girl in a jacket
Message 7 of 7
645 Views