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Upgrades

Ri2
Level 1: Joiner
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Hello! I am planning to upgrade my phone, but I will be moving to the channel islands, Can I discontinue my monthly airtime plan and just continue paying my device plan? Or can i just upgrade with just the device?

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Cleoriff
Level 94: Supreme
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Hi @Ri2 

You need to pay the device off before you upgrade Guide: How does O2 Refresh work? 

If you choose a phone then you have to take the airtime which comes with it. Or buy the phone outright.

If you buy the phone outright (or keep the one you have), you could then choose a sim only plan to replace the airtime

Just to let you know, Sim Only plans can run over 30 days, 12 months or 24 months.

SIM ONLY PLANS  

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 126814 Posts
  • 834 Topics
  • 7573 Solutions
Registered:

Hi @Ri2 

You need to pay the device off before you upgrade Guide: How does O2 Refresh work? 

If you choose a phone then you have to take the airtime which comes with it. Or buy the phone outright.

If you buy the phone outright (or keep the one you have), you could then choose a sim only plan to replace the airtime

Just to let you know, Sim Only plans can run over 30 days, 12 months or 24 months.

SIM ONLY PLANS  

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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