Solved: Upgrade

Kittymill · ‎31-05-2023

Hello me and my mum upgraded ours phones due for delivery today BUT DPD said 02 requested them back BUT 02 are saying there's nothing on the system to say they asked for them back? Happened to anyone else before?

jonsie · ‎31-05-2023

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎31-05-2023

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Upgrade

Virgin Mobile -> O2 Airtime Discount

new phone do not need device plan just airtime

Final Bill

cancel sim

Unable to watch over 18 material