Solved: Upgrade

Us · ‎04-04-2020

I have just upgraded my phone and they said there was nothing left to pay as o2 would pay it for me but it says i have to pay £15 every month is that on top of my new bill i will pay every month

MI5 · ‎04-04-2020

If it's an upgrade you just pay the new contract price.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎04-04-2020

That's you bill every month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Us · ‎04-04-2020

So i am a pay monthly and my contract ends october but know i have gone to o2 refresh and it says i will pay £15 a month i have a new phone coming today but what happens to the rest of my bill will i have to pay that

MI5 · ‎04-04-2020

If it's an upgrade you just pay the new contract price.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Upgrade

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card

So then, this courier arrived