Solved: Re: Upgrade

Madmonkey84 · ‎23-05-2023

I have just moved all my things over to my new phone that i got today, and I have paid my bill in full but can't seem to make out going calls is this a problem as i need a new sim card or could it be something to do with being cut off for a late bill payment? If you could please get back to me ASAP as i cant call o2 to fix the problem as i have said I cant make outgoing calls. Thanks

MI5 · ‎23-05-2023

@Madmonkey84

You should be able to use your old sim if it's working but we wouldn't know about the status of your account.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or you can download Skype to call for free Guide: A Guide to Skype
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-05-2023

@Madmonkey84

You should be able to use your old sim if it's working but we wouldn't know about the status of your account.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or you can download Skype to call for free Guide: A Guide to Skype
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Upgrade

End of contact

Account issues

Keep old Phone number

Need PUK code

Lost sim card