26-04-2021 13:27
Solved! Go to Solution.
26-04-2021 13:35
You need to choose a new airtime plan from one which is offered with your choice of upgrade phone.
26-04-2021 13:35
Hi AA2,
If you choose to upgrade to a new phone and pay it off over a contracted term then you'll need to change your airtime plan too. There are some great deals on certain models depending on which phone you pick.
I'd recommend calling O2 on 202 free from your phone, heading down to your local O2 store, or having a look on your MyO2 app for your upgrade options.
26-04-2021 13:35
You need to choose a new airtime plan from one which is offered with your choice of upgrade phone.