Solved: Re: Upgrade

Rory1000000 · ‎17-04-2021

I’m trying to upgrade my phone and stay on the same tariff but I don’t seem to see any options for this. Why?

MI5 · ‎17-04-2021

You need to choose a new tariff related to the phone you are upgrading to.

You cannot keep your old tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Rory1000000 · ‎17-04-2021

I’m trying to upgrade my phone and stay on the same tariff but I don’t seem to see any options for this. Why?

MI5 · ‎17-04-2021

@Rory1000000

You need to choose a new tariff related to the phone you are upgrading to.

You cannot keep your old tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Upgrade

contract disabled

Cancel insurance

Debt collection

Fraud.

Struggling too pay and phone was robbed