Upgrade

[Scott25]

Hi I've upgraded to a new s20 from a s8 2 days ago how long does it normally take?

[jonsie]

You will need to call customer service and ask them @Scott25 

Guide: Coronavirus Community Help and Support 

[Scott25]

Still not got an email about my upgrade yet even thou my delivery date is on Monday

[Cleoriff]

@Scott25 

It really sounds as if it's out of stock. Give O2 a call to check the status of your order

All numbers in this guide. Guide: Coronavirus Community Help and Support 

Try 0800 587 4005 first.

[Scott25]

Thanks just rang them got threw straight away just waiting for stock and should still get it on my delivery date

[Cleoriff]

Good news @Scott25