on 13-02-2019 06:24
I’m currently on a sim only contract until Oct 19. O2 won’t waiver the cancellation fee unless I upgrade with them which is practically blackmail and poor business sense - cancelling a 8 month contract and putting me on an 24 month contract for more airtime money per month.
Anyone got any ideas? O2’s cancellation fee is around £111. Which is ridiculous.
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on 13-02-2019 06:28
Hi @Alex1 unfortunately if you want to upgrade elsewhere, you have no option but to pay the fee.
O2 will only waiver this if you upgrade with them directly.
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on 13-02-2019 09:00
If you are sim only then you have to pay the remaining months multiplied by the tariff. I'm not sure why you think they will waive the fee in order for you to upgrade elsewhere Its a matter of paying or waiting. Loyalty means nothing to O2 and there is a scenario whereby you upgrade with another network Course you knew all this when you read the terms and conditions.....
13-02-2019 14:21 - edited 13-02-2019 14:23
@Alex1 You now also have to factor in the £111 it will cost you to cancel, so maybe it's not such a great deal. O2 asking you to upgrade with them in order to waive the cancellation fee isn't blackmail. It's a pretty standard business practice.
on 13-02-2019 14:31
on 13-02-2019 15:48
@Alex1 Not being funny but just go with the best deal for you we are all customers helping each other just remember cpw no refresh no flexibility etc fixed for the contract etc etc
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