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Damaged Phone in Costa Rica it doesnt work.

Sanjose1
Level 1: Joiner
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I had my phone ran over today here in Costa Rica.. I am a pay monthly customer and have insurance.

Ho do I go about getting a replacement as i reside in Costa Rica for the next 3 months.

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Bambino
Level 86: Prestigious
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@Sanjose1 You need to speak to customer service, and also contact whoever your phone insurance is with. https://www.o2.co.uk/contactus To be honest, I'm not certain they will be able to help, as you're quite a distance away, but it's worth asking. If the phone numbers in the link are inaccessible, you can call O2 from any phone for free on +44800 032 1402.

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@Sanjose1 O2 help page here https://www.o2.co.uk/help/digital-services/o2-insurance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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 I'm not sure they will deliver to Costa Rica and you would have to deliver the bits to them  at your own expense  

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