Has anyone else been experiencing the ludicrous circus that is upgrading to the iPhone 5 where you get a different answer off everyone you speak to at O2 but the outcome is always the same DISAPPOINTMENT.
They take your money very efficiently but it's a shame they aren't so efficient in actually delivering the handset to you. After originally seeing the phone in stock on the website over a week and half ago and that I would have it in 3 - 5 working days, then given two delivery dates I am now told it could be as much as 21 days after ordering.
Customer services are a joke if you didn't chase you wouldn't hear anything and the complaints department don't exactly rush to get back to you.
If you have had similar experiences I would love to hear about it
