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Upgrade purchased from another retailer, do O2 automatically amend my current contract

JulesSP
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I have purchased an upgrade from another retailer, my order is now showing on MyO2.  Do O3 automatically amend my old contract?

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madasaf1sh
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@JulesSP 

 

Yes it will be automatically updated within between a few hours or a few days, just keep an eye on myo2..

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 79: Lord of the Boards
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@JulesSP 

 

Yes it will be automatically updated within between a few hours or a few days, just keep an eye on myo2..

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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gmarkj
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So long as you did it as an upgrade and not as a new deal/contract...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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berya1_6
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Can you please tell me the retailer name.

as I want to upgrade but unfortunately o2 does not allow

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Oxonian
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@berya1_6 

if you are asking @JulesSP, your question needs a tag thus. 👍 

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Anonymous
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@berya1_6 I'm in a similar position, I need a new phone but they won't let me upgrade without I pay £181 off on my current device plan.

 

And because Dad's got a cob on about my spending habits, he won't let me pay the 181 quid and get shot of O2 in general.

 

 

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Disae
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@JulesSP @What was the retailer you used?

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