on 27-07-2020 10:57
27-07-2020 11:02 - edited 27-07-2020 11:02
Good Morning @Xstaceyx
You can change your phone number one time for free by calling 202, which is a free call.
What I would recommend you doing is upgrading and once the upgrade has completed and processed through our systems, calling 202 to change your number.
Please keep in mind once they start the process to change your mobile number it can take some time and you have a point you will be without connection from the phone an adviser will inform you of the time frame and what to do.
I hope this helps.