
on 30-03-2016 18:22
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 30-03-2016 18:22
I'm currently on a 30day rolling contract. If I upgrade using the store it looks like it wants to send me a new SIM. Can I just upgrade my contract (add data allowance and minutes/texts) remotely without having to swap sims or numbers. Just pay more, can get the allowance. How long for this change to take effect?
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 30-03-2016 18:25
Yes you can. The change is done on the system so no need to change sim if you are using the same phone.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 30-03-2016 18:25
Yes you can. The change is done on the system so no need to change sim if you are using the same phone.
- 16458 Posts
- 313 Topics
- 1316 Solutions
30-03-2016 18:29 - edited 30-03-2016 18:32
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
30-03-2016 18:29 - edited 30-03-2016 18:32
Normally new sims are sent out to ensure they are compatible with handset / network upgrades ( 4g)
As @jonsie says if done as an upgrade then the system is updated for the current sim you do not need to use the sim supplied unless the old one is not compatible with the handset then you use the swap my sim form to transfer the number over .
Or you can just keep the spare sim for use later .
Edit
the swap normally is on monthly renewal date but customer services can change it from midnight. ( you have to call them)
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
- 153225 Posts
- 653 Topics
- 29245 Solutions
on 30-03-2016 18:35
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 30-03-2016 18:35
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

