Upgrade Question

[iar1980]

Hi

I have just taken out a 12 month sim only contract. I have been told by the agent that i am entitled to upgrade to a phone contract after 6 months. The question i wanted to ask was are all o2 customers offered the same upgrade deals at upgrade time, if not, what factors affect what type of upgrade you are offered?

[Anonymous]

One of the "criticisms" I hear frequently both on and off Community is that o2 won't complete, especially with the MVNO's.

Tesco Mobile and GiffGaff do better deals generally (both use o2) and some are even better. Others give unlimited data where o2 (except for Lyca) don't.

[anticpated]

Yes that's probably one of the reasons I stick with the parent company rather than a subsiduary. From O2's point of view, they are providing a lease on their network and anything else is up to the provider afterwards. Again they should be more co-operation between all parties even if the only real person benefitting is the MVNO.