Unlock my sim

[N_]

Hy I pay my bill all ready but still my sim is block how we can unlock

[jonsie · Accepted solution]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

[Enlli]

You need to contact O2, although it can take time for your payment to clear

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

[Bambino]

@N_ It can take 48 hours for a payment to clear O2's account, and longer if you paid on the weekend. If you want to avoid problems like this in the future, set up a Direct Debit.