cancel
Showing results for 
Search instead for 
Did you mean: 

Unlock my 2 iPhones

JohnMarchant
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have 2 iPhones both brought through o2 and i am trying to get them unlocked, why is it taking so long to do this. The app says it has a pending unlock request but this has been for ages now.

Message 1 of 6
989 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 153614 Posts
  • 654 Topics
  • 29315 Solutions
Registered:

@JohnMarchant 

Guide here Guide: Unlocking an O2 phone to use a different SIM card 

It might be done so try different sims, if not, connect to iTunes to check.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
982 Views

jonsie
Level 94: Supreme
  • 97661 Posts
  • 615 Topics
  • 7232 Solutions
Registered:

Are you sure the phonrs are Locked

You wouldd expect to see thst message if the phones are already unlocked

O2 hsven't locked phones since 2017

Message 3 of 6
977 Views

JohnMarchant
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Yes they are both locked, ive tried another sim in both and it says so. 

Message 4 of 6
968 Views

JohnMarchant
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Well i tried the manual form, twice and both times it failed after putting all the data in.

Message 5 of 6
968 Views

MI5
Level 94: Supreme
  • 153614 Posts
  • 654 Topics
  • 29315 Solutions
Registered:

@JohnMarchant 

Chase O2 then.

All contact methods here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
960 Views