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JohnMarchant · ‎16-03-2024

I have 2 iPhones both brought through o2 and i am trying to get them unlocked, why is it taking so long to do this. The app says it has a pending unlock request but this has been for ages now.

MI5 · ‎16-03-2024

@JohnMarchant

Guide here Guide: Unlocking an O2 phone to use a different SIM card

It might be done so try different sims, if not, connect to iTunes to check.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎16-03-2024

Are you sure the phonrs are Locked

You wouldd expect to see thst message if the phones are already unlocked

O2 hsven't locked phones since 2017

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

JohnMarchant · ‎16-03-2024

Yes they are both locked, ive tried another sim in both and it says so.

JohnMarchant · ‎16-03-2024

Well i tried the manual form, twice and both times it failed after putting all the data in.

MI5 · ‎16-03-2024

@JohnMarchant

Chase O2 then.

All contact methods here Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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