Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Bereavement Change of Name on Account Process

I contacted O2 this afternoon on behalf of a friend as she has recently lost her husband. Her husband is the name account holder for both his and her mobile phone accounts with O2. I have said that she wishes to keep the account as is i.e keep both h...

Tariff increases

My tariff increased by 90% why is it

Activate sim

I lost my phone, but thankfully it was found!! But when I received my new SIM card I put it in and nothing happened, so rang and they said they have activated it there end and to give it a few hours. This was yesterday and it still hasn’t activated!!...

Resolved! Returned tablet but money continued to be taken

I've just learned that I have been paying a contract for a tablet that I returned 7 months ago because it was faulty.I took the contract out online and returned it and went in stored and took a new contract for a different tablet.When I phoned today ...