Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Increased bill

Hi there, I am looking to reduce the price of my tariff please. I’ve been looking around and can find others who’d charge £10 a month for a sim only deal. Are you able to kindly look into this for me? Many thanks Gemma

Resolved! 25% workplace discount

Where is the link to input my payslip details

Resolved! issue with receiving security code to log into my o2

trying to pay my monthly bill that as overdue however cannot log into the app as it is sending a code to my o2 number however I cannot get service currently when putting my sim in

Cancelled within 14 days, still charged first £20 monthly fee

Hi, i cancelled my contract after 7 days so within the 14 days cooling off period but o2 just whipped £20 out of my bank? Why?

Resolved! CHARGE FOR RINGING AREA CODE 020 ?

MAY BE A SILLY QUESTION BUT DO YOU GET CHARGED FOR RINGING AREA CODE 020 WHICH IS LONDON - AS I NEED TO CONTACT VUELING AIRLINES. THANK YOULIZ

Resolved! New SIM only Deal

I have just setup a SIM ONLY DEAL (over the phone with O2) at the end of my last pay monthly phone deal keeping my previous phone & number, as I am now housebound & cannot get out to go to the phone shop. Am I now all set up or do I have to acknowled...

Resolved! Switch to O2

Hi i want to switch to O2 from vodafone, i have PAC code with me aswell. Please can you help me to join O2 with my current number of vodafone.

Wrong bill

Hi, I have had £59.99 charged to my bill this month and I didn’t order it so please can you call me (spent ages on the line) to be put through and then put back on hold and cut off. Please reissue my bill as I have cancelled all direct debits until t...

Paid my bill today at £33.33 should’ve not been paying anything but you have to get out of my bank

I left you this week and I have paid £33.33 today out of my bank account. I got a text message and it said that I owed nothing please can you sort me this and get a refund? My telephone number is (REMOVED) My name is (REMOVED) Thank you

Monthly

If I take out a contract phone how long do I have to return it if I change my mind?

O2

Forum Posts