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Ordered the new iPhone but won’t let me log in for my o2

Alex241
Level 1: Joiner
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Hi I’ve recently ordered the iPhone 16 and have to wait up to two weeks to get it delivered.. no problem but my issue is I can’t track it through the app or website it’s saying I haven’t placed any orders and says I haven’t got access to the app just yet can anyone help 

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MI5
Level 94: Supreme
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@Alex241 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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