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Mathuros · ‎02-03-2020

Hi

I have been changed from 85222 fout times. I think I got hit by spam. Please block it and remove the charges from my bill.

MI5 · ‎02-03-2020

@Mathuros

See help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next

Other help here www.payforitsucks.co.uk

PS. You need to call customer service to ask them to block all charge to mobile and premium rate calls / texts Guide: How to find help & contact O2

Guide: Tips to avoid unexpected charges on your bill

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-03-2020

@Mathuros

See help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next

Other help here www.payforitsucks.co.uk

PS. You need to call customer service to ask them to block all charge to mobile and premium rate calls / texts Guide: How to find help & contact O2

Guide: Tips to avoid unexpected charges on your bill

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎02-03-2020

@Mathuros

This is not customer services, it's a community forum.

Please follow the advice above and welcome to the forum

Veritas Numquam Perit

Martin-O2 · ‎06-03-2020

Please keep us updated on this one @Mathuros!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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