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Unexpected charge

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JJ330
Level 1: Joiner
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on ‎29-12-2020 19:03

on ‎29-12-2020 19:03

Why am I being charged for a text I RECEIVED? I didn’t know the sender and did not reply but am being charged £2.50.
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Cleoriff
Level 94: Supreme
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on ‎29-12-2020 19:10

on ‎29-12-2020 19:10

@JJ330 

Have a look at these guides

Guide: A Guide to Deal with Spam/Scam Calls and Text 

Guide: Tips to avoid unexpected charges on your bill 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 132755 Posts
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  • 7623 Solutions
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on ‎29-12-2020 19:10

on ‎29-12-2020 19:10

@JJ330 

Have a look at these guides

Guide: A Guide to Deal with Spam/Scam Calls and Text 

Guide: Tips to avoid unexpected charges on your bill 

Veritas Numquam Perit

Girl in a jacket
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jonsie
Level 94: Supreme
In response to Cleoriff
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on ‎29-12-2020 19:13

on ‎29-12-2020 19:13

Seems to be a fair few of these today from the same scammers

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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