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keep my number

Enduro_Rider
Level 1: Joiner
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Hi ,My pac code is correct but I cannot pass the security check. What should I write in any other information section under the online form.

 

Any other information (max 500 characters)*????

 

"Validation Exception: Sorry, the information provided for our security checks is incorrect. Please check and resubmit your request."

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MI5
Level 94: Supreme
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Registered:

@Enduro_Rider 

The answer to the security question is your security word, mothers maiden name, name of first pet etc, not your password.

You can reset it in your MyO2 under your details if forgotten or not set.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147230 Posts
  • 636 Topics
  • 28300 Solutions
Registered:

@Enduro_Rider 

The answer to the security question is your security word, mothers maiden name, name of first pet etc, not your password.

You can reset it in your MyO2 under your details if forgotten or not set.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
823 Views