Unblock a device that I asked o2 to block

[Renan]

I lost and found a old fone and asked O2 to block now I need to unblock it .how?in here online as can’t wait till tomorrow 8am to use it

[jonsie]

It can't be done without speaking to customer service and going through the security questions.

Guide: How to find help & contact O2 

[Bambino]

@Renan See this link: https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

The lost/stolen option is available 24/7. They obviously have the ability to block a phone. Whether they can unblock it at this time of night is the question you need to ask. Even if they can, it may take 24 hrs for the system to update.

[jonsie]

It does take a few days I'm afraid @Bambino  @Renan 

[Bambino]

That's what I figured @jonsie. Didn't think the OP would be able to use the phone tonight. O2's systems (or probably any other provider's) would never be that quick.:smileywink:

[jonsie]

Yes there isn't a hope of that. Perhaps the OP needs to borrow a phone if they need to use one.