Unable to view my bill on-line or via app

[Anonymous]

Hi all,

I don't think I'm the only one, but is there anyone else that finds that they cannot view there bill online. You contact support and after they try to sell you more air time, (actually all I want to do is see my current air time) your password is reset again for the 10th time and your are left still stuck.

Anyone have a solution to this, as you cant just get out of your contract.....

Thanks

[Anonymous · Accepted solution]

Hi Dan that has worked for me for now, lets hope the next time I need to view my bill it still works or its back to stage one again, but thank you for your help you achieved in 3 lines what other O2 people have failed to do in over a week.

[Anonymous]

Hi dan what was the answer please same problem

[perksie]

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@Anonymous wrote:

Hi dan what was the answer please same problem

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Seeing that reply was in April Dan may not be available, so start a new message thread with your question.

[Anonymous]

why cant i view my bill?

[perksie]

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@Anonymous wrote:

why cant i view my bill?

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Have you tried speaking to O2?