Hey,
About a month ago my current mobile phone (HTC One X) died on me and I have been unable to use it ever since. Anyway, seeing as I was due an upgrade on the 16th December I decided to just wait without a phone for a few weeks and upgrade online.
Anyway, with Xmas and New Year being busy for me, I have only just got round to seeing about an upgrade. I was part way through the online process, when I got to the page where they send you a four digit code to your current phone. As my current phone is totally broken, I'm unable to recieve this code. I asked the online help team and all they said was to put my Sim Card into another phone in the household, but my simcard in a micro sim and all the other phones in the house don't support the micro sim.
Does anyone know of a way where I can recieve this four digit code? I'm also certain that the same thing happened to my previous phone (in that it died before upgrade) but I somehow mangaged to get the four digit code but can't remember exactly how I did it.
I'm also possibly thinking of just cancelling the contract if I can't get it sorted anyway, but ideally would like to stay with O2.
Thank you.
