Unable to start a team game in Colopl Rune Story Japan

[evantkh]

Here is a link to this app.

https://play.google.com/store/apps/details?id=jp.colopl.wcat

The problem is cannot start a team game with the O2 mobile network.

[evantkh]

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@Beenherebefore wrote:

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@evantkh wrote:

To be honest I am having various problems which may be related to this issue when accessing some websites

So after 5 pages of posts you now tell us that you are experiencing various other problems.

Try resolving those with CS first and as a result perhaps your game problem will be resolved.

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It is not a public service and involves network security so it is inconvenient to talk to a CS, but fortunately a workaround is to specify HTTPS on the URL which will eventually bypass the transparent proxy before authentication because you cannot do optimizaion on an HTTPS connection. However, that game is an application communicating using HTTP and there is no way to specify HTTPS to workaround the problem. I think this is probably why it works on WiFi or when I establish a VPN connection.

I think single player mode works well because the client only communicate with the server when getting information, make transaction, start a game and also end a game but multi-player mode involves continuous communication. I think something is getting stuck at the transparent proxy but I have no way to find a CS who understand these technical terms.

[Cleoriff]

After the 6 pages of advice given via this forum... I doubt anyone else will solve it either. Your best bet, as said time and tiime again, is to contact CS and ask to speak to someone technical who also understands gaming.

The thread has run it's course I think.....

[MI5]

No one here was ever gonna fix it - I'm sure I said that before too.

[jonsie]

It obviously means a lot to the OP but I don't see anyone in technical at O2 being willing to chase this up.

[evantkh]

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@jonsie wrote:

It obviously means a lot to the OP but I don't see anyone in technical at O2 being willing to chase this up.

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I don't think so. I think the problem is technicians don't do any consumer support service directly and the CS don't understand technical terms so causing the problem.

[evantkh]

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@Cleoriff wrote:

After the 6 pages of advice given via this forum... I doubt anyone else will solve it either. Your best bet, as said time and tiime again, is to contact CS and ask to speak to someone technical who also understands gaming.

The thread has run it's course I think.....

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Idea is good but possibility is low according to my experience when using a consumer service support of some other services.

[Cleoriff]

I thought the link I gave you yesterday to the RuneStory forums may have helped?

[evantkh]

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@Cleoriff wrote:

I thought the link I gave you yesterday to the RuneStory forums may have helped?

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I don't see any reply yet.

[MI5]

How strange.....?

[Beenherebefore]

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@MI5 wrote:
How strange.....?

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I don't think so.....there's just one person in the whole universe trying to run that game on O2 mobile network.