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Registered: ‎13-08-2008

Re: Unable to start a team game in Colopl Rune Story Japan

[ Edited ]

Standard business customer do not get to customise anything (personal experience) only large companies can do any customisation on o2.

 


But seriously it is only a game .  But o2 do not block any services according to this http://www.o2.co.uk/assets2/Kana/pdf/traffic_management.pdf

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Level 6: Acolyte
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Registered: ‎26-09-2015

Re: Unable to start a team game in Colopl Rune Story Japan

In case O2 is not blocking anything according to the policy, they need to work on the issue, at least doing some tests,but not only sticking on device configuration.
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Level 6: Acolyte
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Registered: ‎26-09-2015

Re: Unable to start a team game in Colopl Rune Story Japan

and of course not unrelated items such as verifying APN settings.
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Level 6: Acolyte
Posts: 366
Registered: ‎26-09-2015

Re: Unable to start a team game in Colopl Rune Story Japan

[ Edited ]

@adamtemp64 wrote:

Standard business customer do not get to customise anything (personal experience) only large companies can do any customisation on o2.

 


But seriously it is only a game .  But o2 do not block any services according to this http://www.o2.co.uk/assets2/Kana/pdf/traffic_management.pdf


To be honest I am having various problems which may be related to this issue when accessing some websites, the login is not properly authenticated on O2 mobile network, but is able to on WiFi and also VPN, and is inconvenient to report it to customer service because it is not a public service.

 

Actually providing a non-proxy supported surfing(making it something like home broadband connnection) will fix everything but I have no way to get rid of that transparent proxy without any third-party service.

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Registered: ‎04-04-2012

Re: Unable to start a team game in Colopl Rune Story Japan

From a previous screenshot I notice you running a TOR.
That is most likely the reason why you are having problems.
O2 will do nothing to help you with this (rightly so), nor will they let you out of contract for it.
Pay up what you owe and move on if it doesn't suit you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Level 6: Acolyte
Posts: 366
Registered: ‎26-09-2015

Re: Unable to start a team game in Colopl Rune Story Japan


@MI5 wrote:
From a previous screenshot I notice you running a TOR.
That is most likely the reason why you are having problems.
O2 will do nothing to help you with this (rightly so), nor will they let you out of contract for it.
Pay up what you owe and move on if it doesn't suit you.

Where do you see TOR? I never use TOR.

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Registered: ‎04-04-2012

Re: Unable to start a team game in Colopl Rune Story Japan

It appears to have been removed from the forum now.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 6: Acolyte
Posts: 366
Registered: ‎26-09-2015

Re: Unable to start a team game in Colopl Rune Story Japan

[ Edited ]

@MI5 wrote:
It appears to have been removed from the forum now.

I remember that post now. That is a post for asking how to remove that transparent proxy. That screenshot is a web-based proxy detection tool and there is a link to an article related to Tor, not the use of Tor.

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Posts: 100,307
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Registered: ‎04-04-2012

Re: Unable to start a team game in Colopl Rune Story Japan

Ah, OK then.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 5,063
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Registered: ‎19-09-2014

Re: Unable to start a team game in Colopl Rune Story Japan


@evantkh wrote:
To be honest I am having various problems which may be related to this issue when accessing some websites
So after 5 pages of posts you now tell us that you are experiencing various other problems.
Try resolving those with CS first and as a result perhaps your game problem will be resolved.
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