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Level 6: Acolyte
Posts: 366
Registered: ‎26-09-2015

Re: Unable to start a team game in Colopl Rune Story Japan

[ Edited ]

@Beenherebefore wrote:

@evantkh wrote:
To be honest I am having various problems which may be related to this issue when accessing some websites
So after 5 pages of posts you now tell us that you are experiencing various other problems.
Try resolving those with CS first and as a result perhaps your game problem will be resolved.

It is not a public service and involves network security so it is inconvenient to talk to a CS, but fortunately a workaround is to specify HTTPS on the URL which will eventually bypass the transparent proxy before authentication because you cannot do optimizaion on an HTTPS connection. However, that game is an application communicating using HTTP and there is no way to specify HTTPS to workaround the problem. I think this is probably why it works on WiFi or when I establish a VPN connection.

 

I think single player mode works well because the client only communicate with the server when getting information, make transaction, start a game and also end a game but multi-player mode involves continuous communication. I think something is getting stuck at the transparent proxy but I have no way to find a CS who understand these technical terms.

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Posts: 88,090
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Registered: ‎14-01-2013

Re: Unable to start a team game in Colopl Rune Story Japan

After the 6 pages of advice given via this forum... I doubt anyone else will solve it either. Your best bet, as said time and tiime again, is to contact CS and ask to speak to someone technical who also understands gaming.

The thread has run it's course I think.....

*The Game Is On*

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Posts: 102,129
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Registered: ‎04-04-2012

Re: Unable to start a team game in Colopl Rune Story Japan

No one here was ever gonna fix it - I'm sure I said that before too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,304
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Registered: ‎04-01-2009

Re: Unable to start a team game in Colopl Rune Story Japan

It obviously means a lot to the OP but I don't see anyone in technical at O2 being willing to chase this up.

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Level 6: Acolyte
Posts: 366
Registered: ‎26-09-2015

Re: Unable to start a team game in Colopl Rune Story Japan


@jonsie wrote:

It obviously means a lot to the OP but I don't see anyone in technical at O2 being willing to chase this up.


I don't think so. I think the problem is technicians don't do any consumer support service directly and the CS don't understand technical terms so causing the problem.

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Level 6: Acolyte
Posts: 366
Registered: ‎26-09-2015

Re: Unable to start a team game in Colopl Rune Story Japan

[ Edited ]

@Cleoriff wrote:

After the 6 pages of advice given via this forum... I doubt anyone else will solve it either. Your best bet, as said time and tiime again, is to contact CS and ask to speak to someone technical who also understands gaming.

The thread has run it's course I think.....


Idea is good but possibility is low according to my experience when using a consumer service support of some other services.

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Posts: 88,090
Topics: 738
Registered: ‎14-01-2013

Re: Unable to start a team game in Colopl Rune Story Japan

I thought the link I gave you yesterday to the RuneStory forums may have helped?

*The Game Is On*

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Level 6: Acolyte
Posts: 366
Registered: ‎26-09-2015

Re: Unable to start a team game in Colopl Rune Story Japan


@Cleoriff wrote:

I thought the link I gave you yesterday to the RuneStory forums may have helped?


I don't see any reply yet.

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Posts: 102,129
Topics: 550
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Registered: ‎04-04-2012

Re: Unable to start a team game in Colopl Rune Story Japan

How strange.....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 5,063
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Registered: ‎19-09-2014

Re: Unable to start a team game in Colopl Rune Story Japan


@MI5 wrote:
How strange.....?

I don't think so.....there's just one person in the whole universe trying to run that game on O2 mobile network.

"My life is a facsimile of a sham"