Unable to claim the free gift

Aija · ‎11-08-2019

Bought a new iPhone and got a leaflet through with the code to claim the free gift.
I’ve been trying for 2 days straight now.. I can fill in all the details but can’t submit it. Keep saying “ session might have timed out, try again”
What’s the point of offering a free gift if customers are unable to claim them?!!

MI5 · ‎04-04-2012

@Aija

Try clearing your browser cache and cookies or try a different browser.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

EmilieT · ‎18-04-2018

Good morning @Aija, have you managed to claim your gift since you last psoted? Some good tips above, let us know how you got on please

to the forum!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?
signature

Welcome to the O2 Community

Pay Monthly

Unable to claim the free gift

Re: Unable to claim the free gift

Re: Unable to claim the free gift