on 20-02-2020 15:26
Can someone please help me, I am not good with this sort of thing. My 2 year contract with O2 ended on 15th February. I want to keep my number and I want to stay with O2. I found a mobile I wanted on mobilephonesdirect.co.uk but they won't accept my order and say I have to upgrade instead. Why do I have to upgrade? Why can't I just buy the mobile I want with a new O2 contract and use a PAC code to keep my number?
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on 20-02-2020 15:38
Yes, you can just buy a new contract and then ask O2 to migrate your number. No need to PAC if staying with O2.
When entering your details, do it as a new order and don't make any reference to already having a contract with O2 and wanting to keep your number. You can do that later once you have the new one.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)