Data choices

HEliza4 · ‎20-04-2020

I'm due an upgrade so have been looking at options through the app. My current plan is 2gb data a month, but the only options I can see online are 1gb, 5gb, 10gb etc.
1gb isn't enough, but I don't want to pay for 5gb when my average usage is about 1 and 3/4.
Any idea how I can stick with 2gb, or is this no longer an option?
(I know I could probably do this via customer services but it's not an emergency so don't really want to phone them).

MI5 · ‎20-04-2020

@HEliza4

Different phones come with different packages. You can still get 3gb on some devices.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

HEliza4 · ‎20-04-2020

Thanks! That's annoying because I was looking at two Huawei phones but they only seem to come with 1gb or 5gb.

jonsie · ‎20-04-2020

There only seems to be that choice on the better phones...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Data choices

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14