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UNIDAYS "Ooops wrong discount code"

Joey2420
Level 1: Joiner
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I upgraded my account yesterday and the new phone arrived today. I've set it up and tried to use my unidays code however whenever I send the code from unidays it states "O2: Oops that's the wrong discount code. Check the code and try again, Or call us on 2202 for more information". I've done both steps, when I call they're only interested in if you're upgrading or leaving so that's not helpful. Has anyone had a similar problem and been able to get help with it?

 

Thanks in advance.

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MI5
Level 94: Supreme
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Registered:

@Joey2420 

Say you are upgrading to get to speak to someone. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144168 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

@Joey2420 

Say you are upgrading to get to speak to someone. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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