Solved: UK Mail

Iqzy · ‎27-09-2019

UK Mail are terrible, also their phone number only reaches an automated line with 3 options with no option to speak to anyone.

Does anyone have their number which goes to a real human being? I need to contact them regarding an O2 delivery.

MI5 · ‎27-09-2019

@Iqzy

It isn't your responsibility to chase UK Mail, it is O2's.

Chase customer service to contact them on your behalf Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎27-09-2019

@Iqzy

It isn't your responsibility to chase UK Mail, it is O2's.

Chase customer service to contact them on your behalf Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Iqzy · ‎27-09-2019

Basically O2 could do nothing about it. Even though paid for same day the couriers excuse was they picked it up late (12pm is late?) Even O2 said that's a lame excuse. Now I spoke to the courier they said no we never do same day delivery. What lies. Who do I believe? Then I told O2 ask them to send on Saturday. They saying they will refuse so will need to send on Monday. Ridiculous courier why O2 use them is beyond me

O2

UK Mail

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card

So then, this courier arrived