Trying to apply for an NHS discount but when I enter my NHS email address it is not accepting it

[Anonymous]

Hi there Im trying to apply for an NHS discount but when I enter my NHS email address it is saying its not a valid email address even although ive used it for about 20 years

[Cleoriff · Accepted solution]

Hi @Anonymous There is a new registration process for signing up to O2 Open.

All explained here https://community.o2.co.uk/t5/How-to-guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/ba-p/1020172

Please look carefully at the Code check and registration process

[MI5]

It will be because you are using the wrong discount code.
Codes are specific to your local authority.