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Travel to EU

Annie13
Level 1: Joiner
  • 1 Posts
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I have SIM only pay monthly deal.
Every time I’ve travelled to EU in last 2 years my roaming seems limited to calls and texts and not data. I can’t even use my map in my device without linking to wifi either in a cafe or hotel.

What am I doing wrong?!

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madasaf1sh
Level 78: King of Kings
  • 11885 Posts
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Registered:

@Annie13 


A few things to check 

 

1. Is Data Roaming On on the phone, as most phones after updates to the OS default to Off.. 

2. Check your APN is set to mobile.o2.co.uk 

3. If a 5G Phone set the phone to 4G

 

It might also be worth checking here: Guide: Roaming MegaGuide 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 11885 Posts
  • 66 Topics
  • 3209 Solutions
Registered:

@Annie13 


A few things to check 

 

1. Is Data Roaming On on the phone, as most phones after updates to the OS default to Off.. 

2. Check your APN is set to mobile.o2.co.uk 

3. If a 5G Phone set the phone to 4G

 

It might also be worth checking here: Guide: Roaming MegaGuide 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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