Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Apple Watch selling and in contract

Hi there, I bought an Apple Watch on contract pay monthly just over a year ago, though it’s just been sitting in a draw. I’ve never missed a payment or anything on it. Can I sell it on, or do I need to cancel anything with o2 first? If I do sell it o...

Resolved! Cut off

I receive the message this morning “You've spent more on your mobile since our last message. So you won't be able to text, call and receive calls, add purchases to your mobile bill, make calls on your mobile until you pay £38.00 towards your next bil...

Resolved! Complaint

This company is a joke to get hold of they reply back and when you want to reply they cut you off I'm still waiting for my 2nd gift card from this joke off a company

Resolved! O2 destroyed my credit history from 999 to 706

HelloI have just noticed my score has dropped by 293 points from 999 for missing payments for O2 which I am not supposed to pay them, without any warming letters, I never missed any payments during my entire life. I took an o2 sim only contract and c...

Resolved! Cut off after ordering new SIM

After months of signal problems I was advised on Thursday I should order a new SIM as mine is 5 years old. Doubt that's going to fix the broken mast Yesterday got cut off. Can't even call over wi-fi.Can't get through to anyone in the chat.I need to b...

Resolved! Can I Have Two Seperate Credit Agreements For Two Separate Devices

Am thinking of getting a tablet on a credit agreement but have credit agreement for my Alcatel Hotspot i have only two more payments to make.Would i be able to get a tablet am thinking of getting a Samsung A8.

Resolved! RUBBISH O2 SIGNAL

I hardly get 1 bar signal on o2 Been with them for over 20 years and the quality has just gone right down. Is it just me or do others have the same issue

Resolved! NHS discount

Hi all I recently upgraded and was advised would get nhs discount off bill but would need share proof of employment..which isn't an issue..had all with me day of upgrade but was advised needed to do it after 24 hrs...can't figure out how to do it...c...

Jobsworth and poor Service in store (Salisbury)

Went to pick up a click and collect order today in store as they didn't have it in stock nor did they have any clue to when it would be. I think they need to work on the stock control system. Anyway despite having photo id ( an expired passport clear...

Resolved! O2 Refresh contract

Hi, I’m due to pay my final bill on 6th December on o2 refresh, when should I request my PAC code to my new network?I know you can’t answer for other mobile companies but I don’t want to pay my final bill here and then pay another one two weeks later...

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