Solved: Travel Inclusive - Page 2

WishboneMark · ‎27-03-2021

I just started a new contract and chose my 100gb tariff as I was told it would include Travel Inclusive. I travel worldwide with work so the extra countries are a must for me.
I can’t see anything in my account suggesting I have this, do I need to do something to set it up?

MI5 · ‎27-03-2021

It's O2 you need confirmation from @WishboneMark

If you've been misinformed by MPD, you'll then need to go back to them but they can't add it if O2 say it's not available to you.

Hopefully just an error in account setup though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

WishboneMark · ‎27-03-2021

I spoke to someone at O2 and they agree it should be on my account but I need to speak to MPD.
If MPD can’t add it then an email from them to O2 will resolve it - apparently

MI5 · ‎27-03-2021

Good news and good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Travel Inclusive

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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