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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Resolved! No network! New 5G sim same phone number!

I got upgrade to iPhone 12 and 5G sim. Have the same mobile number. It’s been 24hours now and no network! Can’t see any signal! Got WiFi. Tried switching phone off taking sim out etc but nothing!

Sha2 by • Level 1: Joiner
  • 1567 Views
  • 5 replies
  • 0 kudos

Resolved! Mbps expected

What Mbps should I expect using a spare mobile phone as a hotspot. I'm watching live sports on sky but keep getting spinny blue wheel.

Resolved! How to get a 5G sim

Can anybody advise me how to get a 5G sim I got a new phone but I forgot to order a 5G compatible sim

5Gsim by • Level 1: Joiner
  • 383 Views
  • 1 replies
  • 0 kudos

Resolved! No signal and no data

Just wondering if there has been a problem with the network at sn25 2nb as not been able to use my phone all week for phone calls or data, I work in this area and quite a few people I work with have had the same problem. When I looked at the network ...

Resolved! Ring time to voicemail

Hi My dad is having an issue with his iPhone, sometimes when it is rang by family it only rings for a few seconds and goes straight to voicemail. I thought it might be the time to voicemail timer, but by default its supposed to be 30 seconds. When I ...

Chat Messaging issue

Hi, I've recently moved from a Samsung Galaxy S6 to an S21 and I've noticed that text/SMS messages between myself and a particular friend have changed slightly. They are now more like a WhatsApp message inasmuch as you can see when a message is deliv...

venger by • Level 1: Joiner
  • 776 Views
  • 3 replies
  • 0 kudos

Why my account still active

Hi just want to make sure that's the correct email of o2 customer service as I need to send proof of Recede postage xxxxxx.xxxxxxxxx@o2.com? [mod edit: please do not post personal information on the public board. Thanks!]

Sam17 by • Level 1: Joiner
  • 700 Views
  • 5 replies
  • 0 kudos
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