Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

WiFi Calling

How do I enable WiFi or 4g calling on my iPhone when I go to the website it just take me in circle redirecting me to the the first webpage

Resolved! Contract

Upon delivery of starting a new contract with being with o2 for years, do o2 ask for photo id when phone is getting delivered?

Resolved! Split Airtime cost from device cost

My monthly bill just shows a single amount.I'm on a 24 month pay monthly contract for a Pixel 4 xl. I need the airtime costs to be split from the total amount.How do I get this?Graham

Phone signal on the iPhone 12

Hello

S21 preorder offers

Hey, I pre-ordered the s21 and was trying to recycle my old phone. The email said to go to o2 recycle and add your order number as a voucher code to redeem the boost to your trade in value but it doesn't seem to work for me. Any ideas?

Resolved! mmail (sending a email to my phone as a text message)

I used to be able to send emails from my gmail account directly to my mobile on o2. Suddenly not working and reading the forums this service is no longer supported. I've got 3 accounts with o2 for over 20 years and had no pre-advice about this (I'm n...

Picture messages

How do you get picture text messages without needing to go on line with a code

Network & Signal Issue

Hi, I've been on a pay monthly contract for a s10+ with 30gb of data with o2 coming on 2 years now. For as long as i have had it i can never get internet or signal at my work but 200 yards down the road its full signal and internet. Is there anything...

Resolved! Samsung S21 Ultra 128gb pre order?

Hi, I pre ordered the S21 ultra and this morning received an email saying it has been delayed, awaiting stock from supplier etc... but when you look on the website it’s still available to buy for next day delivery? Slightly confused?

Short term loan?

I’ve recently checked my credit score via ClearScore and my short term debt has increased from £0 to £31 and the loan is from o2? I pay my device and airtime every month on time. This newly added “loan” is separate from my device plan that already sh...

O2

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