Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 255496 Views
  • 2 replies
  • 2 kudos

Help with Getting onto Manage my Dongle Screen

Good Morning, I have been trying for the last two days to access my account details. I sign into my 02 ok, but wheni click on " Manage my Dongle ", chrome says the page is unavailable... Are O2 having problem's by My O2 at the moment ? Many Thanks Ad...

Adrian5 by Level 1: Joiner
  • 774 Views
  • 5 replies
  • 0 kudos

Resolved! Data

20 gb disappeared suddenly overnight..how does this happen

Gerry2 by Level 1: Joiner
  • 615 Views
  • 2 replies
  • 0 kudos

Resolved! Paying my balance

Do I have to call customer services to pay my balance and get a code to take my number to another provider? Or can I do it online or on the app?

Data Usage

For the first time ever, my phone warned me that I'd used up 80% of my data usage - I usually only use about 10%, and for this monthly I have mainly been at home and using wifi. I have looked up the data usage and the top user is com.motorola.ccc, th...

Uel by Level 1: Joiner
  • 1254 Views
  • 6 replies
  • 0 kudos

Resolved! Unlatching

We recently got an unlatching code for a phone however the lack of data suggests it might not be unlocked fully. Can anyone advise? (All setting are correct to use mobile data it just doesn't work) thanks

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Gohagan by Level 1: Joiner
  • 254127 Views
  • 43 replies
  • 1 kudos

Resolved! Sim card locked

Hi, I have been with O2 for years(and years!) and since i now need to travel between France and the UK for work, i would like to unlock an old O2 device to use it while in France.(there are phone numbers in France that can only be called from a Frenc...

Bou by Level 1: Joiner
  • 1276 Views
  • 5 replies
  • 0 kudos

Resolved! Upgrade early.

Is there anyway I can upgrade early through 02 without paying off this one? This one only has until October this year. I’ve seen other companies I can but I like to stay with 02.

Chloe26 by Level 1: Joiner
  • 450 Views
  • 1 replies
  • 0 kudos

Data usage

Hi everyone im currently looking at buying a 150gb data plan for £20 a month, but am unsure about fair data usage policy. I dont have broadband at home and use my phone as mobile hotspot. Its connected to the tv which i watch a lot of streaming servi...

Aaron1321 by Level 1: Joiner
  • 918 Views
  • 5 replies
  • 0 kudos

Data access issues with 3G and 4G. Internet only with Wifi

Please can someone advise what my my mobile data network settings should be. I lost access on Sunday afternoon.I thought it may be a network outage. I downloaded the O2 network app. And it reports no problems. It seemed to come back for a few hours a...

Resolved! Change my lyca to o2 sim

I want to change my lyca sim to o2 sim paying monthly recharges

likhitha by Level 1: Joiner
  • 951 Views
  • 3 replies
  • 0 kudos